Google Cloud experienced a widespread outage on Thursday afternoon, impacting various services including Google Home and Spotify. Many users reported difficulties accessing their smart home setups connected to Google Home or streaming music on Spotify.
Key Issues
- Spotify Access Problems: Users encountered an error message when trying to open the app, indicating it could not connect. The Spotify website also displayed a message stating, "Audiences in Jwt are not allowed."
- Timing of the Outage: The issues began at approximately 1:51 PM ET and were linked to problems with Google Cloud server locations globally.
Current Status
- Restoration of Services: Reports from Verge staff members worldwide indicate that access to apps and services has largely been restored.
- Ongoing Issues: A spokesperson for Google confirmed that servers in the central US area continue to experience issues due to the outage.
Related Outages
- Cloudflare Incident: A simultaneous outage report from Cloudflare was attributed by Alexander Modiano of Google to problems with their own cloud infrastructure.
Conclusion
The situation appears resolved for most users globally; however, further updates will be provided as more information becomes available regarding any ongoing disruptions.
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