mark.lamplugh

I’m Mark W. Lamplugh Jr., a visionary Chief Executive Officer, Board Member, and best-selling Author with over 25 years of experience driving significant revenue growth and optimizing ROI across the healthcare, wellness, and media industries. Throughout my career, I’ve consistently transformed underperforming operations into thriving ventures by building top-tier marketing organizations, implementing data-driven strategies, and leading transformational change. My empathetic, collaborative, and adaptable leadership style has allowed me to cultivate inclusive cultures of innovation, develop and retain top talent, and forge strong partnerships that fuel organizational success. Adept in executive leadership, strategic business planning, and brand and marketing strategy, I have a proven track record of boosting annual revenues—achieving up to $1.3B in oncology over three years and generating $360M in mental health initiatives. My approach combines strategic vision with hands-on execution, as evidenced by my success in launching innovative facilities, expanding services for addiction and mental health care, and enhancing organizational brand visibility. As author of “The AI Marketing Playbook,” I contribute thought leadership on the integration of artificial intelligence in marketing, a role that showcases my commitment to staying at the forefront of industry innovation. I also bring my insights and expertise to a broad audience as the host of cable tv & global streaming of "Street Level Marketing Show," while my writing has been featured in major publications such as Entrepreneur, Business.com, The Startup, and Kivo Daily. Whether I’m implementing targeted digital marketing campaigns that engage over a million individuals monthly or overseeing multi-million dollar budgets to maximize return on investment, I approach every challenge with a combination of strategic planning, creative problem-solving, and unwavering dedication. Above all, I am passionate about expanding access to high-quality addiction and mental health care through innovative solutions that drive both patient outcomes and organizational growth. Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness. Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others. One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com 23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com

Improving Patient Retention Through Ongoing Health Management Communications

The Importance of Effective Health Management Communications in Patient Retention Effective health management communications play a crucial role in patient retention within healthcare practices. In an increasingly competitive market, where patients have a variety of options for their healthcare needs, it is imperative for healthcare providers to build strong communication strategies to maintain patient loyalty […]

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Care After Hospital Release: Building Partnerships to Support Transitions

The Importance of Effective Transitions in Care After Hospital Release Effective transitions in care after hospital release are crucial for ensuring the well-being and recovery of patients. When patients are discharged from the hospital, they often face numerous challenges as they transition back into their daily lives. This includes managing medications, following post-discharge care instructions,

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Patient App Development for Self-Scheduling, Bill Pay, Secure Messaging

I. The Importance of Patient App Development in Healthcare Practices Patient app development is becoming increasingly important in healthcare practices for various reasons. Firstly, it allows healthcare providers to enhance patient experience and satisfaction by offering convenient and personalized services. With a well-designed app, patients can easily schedule appointments, access medical records, and communicate with

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Analyzing Patient Behavior Data to Personalize Omnichannel Outreach

Understanding Patient Behavior Data: Unlocking Insights for Personalized Outreach Understanding patient behavior data is crucial for healthcare marketers looking to personalize their outreach strategies. By analyzing this data, marketers can gain valuable insights into the behaviors, preferences, and needs of their target audience. This knowledge allows them to craft targeted messaging that resonates with patients

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Managing Reputation by Promoting Positive Reviews on High-Authority Sites

The Importance of Online Reputation in Healthcare Marketing In today’s digital age, the importance of online reputation in healthcare marketing cannot be underestimated. Healthcare providers are facing increasing competition, and patients have more choices than ever before. As a result, patient growth and reputation management have become critical aspects of marketing healthcare practices. A strong

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Crafting Social Campaigns Around Awards and Patient Satisfaction Scores

The Role of Awards in Boosting Patient Satisfaction and Practice Reputation Awards play a crucial role in boosting patient satisfaction and practice reputation in the healthcare industry. Recognizing and honoring exceptional healthcare providers not only validates their efforts but also establishes them as leaders in their field. Patients are reassured when they see that a

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Building Validation into Intake Processes to Improve Patient Health Literacy

The importance of patient health literacy in healthcare practices Patient health literacy is a crucial aspect of healthcare practices that cannot be overlooked. When patients have a good understanding of their health conditions, treatment options, and medication instructions, they are more likely to make informed decisions about their healthcare. This ultimately leads to better health

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Using Patient Feedback Surveys to Continuously Refine Service Offerings

The Importance of Patient Feedback Surveys in Healthcare Practices Patient feedback surveys play a critical role in healthcare practices, serving as a valuable tool for understanding the experiences and satisfaction levels of patients. By soliciting feedback from patients, healthcare providers can gain insights into areas that require improvement and identify opportunities to enhance the quality

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Leveraging Patient Loyalty Programs to Incentivize Reviews and Referrals

Understanding the Role of Patient Loyalty Programs in Healthcare Marketing Patient loyalty programs play a crucial role in the field of healthcare marketing, specifically in patient growth and reputation management. These programs are designed to establish long-term relationships with patients and encourage them to remain loyal to a particular healthcare practice. In an increasingly competitive

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Training Staff in Customer Service Best Practices for Exceptional Experiences

The Importance of Staff Training in Delivering Exceptional Customer Experiences Effective staff training is crucial in delivering exceptional customer experiences in healthcare practices. In today’s competitive market, patients have high expectations when it comes to the quality of care they receive. Therefore, it is essential for healthcare professionals to not only have the necessary medical

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