mark.lamplugh

Mark Lamplugh is a fourth-generation former firefighter holding rank of Captain and sits on the executive team as Chief Marketing Officer for Atlas Health Group. Atlas Health group operates Satori Behavioral Health, Silicon Beach Treatment Center, and Detox LA based in Los Angeles, California. Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness. Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others. One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com 23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com

Crafting Social Campaigns Around Awards and Patient Satisfaction Scores

The Role of Awards in Boosting Patient Satisfaction and Practice Reputation Awards play a crucial role in boosting patient satisfaction and practice reputation in the healthcare industry. Recognizing and honoring exceptional healthcare providers not only validates their efforts but also establishes them as leaders in their field. Patients are reassured when they see that a […]

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Building Validation into Intake Processes to Improve Patient Health Literacy

The importance of patient health literacy in healthcare practices Patient health literacy is a crucial aspect of healthcare practices that cannot be overlooked. When patients have a good understanding of their health conditions, treatment options, and medication instructions, they are more likely to make informed decisions about their healthcare. This ultimately leads to better health

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Using Patient Feedback Surveys to Continuously Refine Service Offerings

The Importance of Patient Feedback Surveys in Healthcare Practices Patient feedback surveys play a critical role in healthcare practices, serving as a valuable tool for understanding the experiences and satisfaction levels of patients. By soliciting feedback from patients, healthcare providers can gain insights into areas that require improvement and identify opportunities to enhance the quality

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Leveraging Patient Loyalty Programs to Incentivize Reviews and Referrals

Understanding the Role of Patient Loyalty Programs in Healthcare Marketing Patient loyalty programs play a crucial role in the field of healthcare marketing, specifically in patient growth and reputation management. These programs are designed to establish long-term relationships with patients and encourage them to remain loyal to a particular healthcare practice. In an increasingly competitive

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Training Staff in Customer Service Best Practices for Exceptional Experiences

The Importance of Staff Training in Delivering Exceptional Customer Experiences Effective staff training is crucial in delivering exceptional customer experiences in healthcare practices. In today’s competitive market, patients have high expectations when it comes to the quality of care they receive. Therefore, it is essential for healthcare professionals to not only have the necessary medical

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Monitoring Online Reviews to Address Patient Dissatisfiers in Real Time

The Impact of Online Reviews on Patient Satisfaction Patient satisfaction plays a crucial role in the success of healthcare practices. In today’s digital age, online reviews have emerged as a powerful tool that can significantly impact patient satisfaction. With the increasing reliance on the internet for information, patients often turn to online reviews to gather

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“Creating Synergy between Marketing and Customer Service Teams”

mark.lamplughMark Lamplugh is a fourth-generation former firefighter holding rank of Captain and sits on the executive team as Chief Marketing Officer for Atlas Health Group. Atlas Health group operates Satori Behavioral Health, Silicon Beach Treatment Center, and Detox LA based in Los Angeles, California. Mark serves on the board of One World for Life, National

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“The Impact of Technology on Consumer Behavior Patterns”

mark.lamplughMark Lamplugh is a fourth-generation former firefighter holding rank of Captain and sits on the executive team as Chief Marketing Officer for Atlas Health Group. Atlas Health group operates Satori Behavioral Health, Silicon Beach Treatment Center, and Detox LA based in Los Angeles, California. Mark serves on the board of One World for Life, National

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“Employee Training for Delivering Exceptional Customer Experiences”

mark.lamplughMark Lamplugh is a fourth-generation former firefighter holding rank of Captain and sits on the executive team as Chief Marketing Officer for Atlas Health Group. Atlas Health group operates Satori Behavioral Health, Silicon Beach Treatment Center, and Detox LA based in Los Angeles, California. Mark serves on the board of One World for Life, National

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“The Future of Consumer Behavior: Trends and Predictions”

mark.lamplughMark Lamplugh is a fourth-generation former firefighter holding rank of Captain and sits on the executive team as Chief Marketing Officer for Atlas Health Group. Atlas Health group operates Satori Behavioral Health, Silicon Beach Treatment Center, and Detox LA based in Los Angeles, California. Mark serves on the board of One World for Life, National

“The Future of Consumer Behavior: Trends and Predictions” Read More »