mark.lamplugh

I’m Mark W. Lamplugh Jr., a visionary Chief Executive Officer, Board Member, and best-selling Author with over 25 years of experience driving significant revenue growth and optimizing ROI across the healthcare, wellness, and media industries. Throughout my career, I’ve consistently transformed underperforming operations into thriving ventures by building top-tier marketing organizations, implementing data-driven strategies, and leading transformational change. My empathetic, collaborative, and adaptable leadership style has allowed me to cultivate inclusive cultures of innovation, develop and retain top talent, and forge strong partnerships that fuel organizational success. Adept in executive leadership, strategic business planning, and brand and marketing strategy, I have a proven track record of boosting annual revenues—achieving up to $1.3B in oncology over three years and generating $360M in mental health initiatives. My approach combines strategic vision with hands-on execution, as evidenced by my success in launching innovative facilities, expanding services for addiction and mental health care, and enhancing organizational brand visibility. As author of “The AI Marketing Playbook,” I contribute thought leadership on the integration of artificial intelligence in marketing, a role that showcases my commitment to staying at the forefront of industry innovation. I also bring my insights and expertise to a broad audience as the host of cable tv & global streaming of "Street Level Marketing Show," while my writing has been featured in major publications such as Entrepreneur, Business.com, The Startup, and Kivo Daily. Whether I’m implementing targeted digital marketing campaigns that engage over a million individuals monthly or overseeing multi-million dollar budgets to maximize return on investment, I approach every challenge with a combination of strategic planning, creative problem-solving, and unwavering dedication. Above all, I am passionate about expanding access to high-quality addiction and mental health care through innovative solutions that drive both patient outcomes and organizational growth. Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness. Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others. One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com 23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com

Co-Creating Future Services Through Open Idea Exchanges with Patients

The Power of Collaboration: Harnessing Patient Insights for Service Innovation In today’s rapidly changing healthcare landscape, collaboration has emerged as a powerful tool for innovation and improvement. Harnessing patient insights is a key component of this collaborative approach, as it allows healthcare providers to gain a deeper understanding of patient needs and preferences. By actively […]

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Validating Health Knowledge via Teach-Back Techniques During Intake

The Importance of Validating Health Knowledge for Effective Patient Care In the field of healthcare, ensuring effective patient care requires a thorough validation of health knowledge. Validating health knowledge is the process of verifying and confirming the accuracy and relevance of information regarding various medical conditions, treatments, and preventive measures. This step is crucial as

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Patient Appointment Reminder Workflows to Reduce No-Shows

The Importance of Patient Appointment Reminders in Healthcare Practices Patient appointment reminders play a crucial role in healthcare practices, serving as a valuable tool for both patients and providers. In today’s fast-paced world, it is easy for individuals to miss or forget important appointments amidst their busy schedules. By implementing effective appointment reminder systems, healthcare

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Community Outreach via Chamber Mixers + Sponsoring Local Events

The Power of Chamber Mixers in Building Strong Community Connections Chamber mixers have long been recognized as valuable networking events for businesses, offering a platform for professionals to connect and build relationships. However, their impact extends beyond the business realm, playing a crucial role in fostering strong community connections. These mixers provide a unique opportunity

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Membership Medicine Models for Enhanced Patient Services + Loyalty

I. Understanding Membership Medicine Models Membership medicine models, also known as concierge medicine or direct primary care, have been gaining popularity in recent years. These models involve patients paying a monthly or annual fee to receive enhanced services and more personalized care from their healthcare providers. The concept is based on the idea of fostering

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Patient Journey Mapping to Reimagine More Effective Care Pathways

Understanding the Need for Care Pathway Redesign Healthcare practices are constantly evolving and adapting to meet the ever-changing needs of patients. This includes the restructuring and redesigning of care pathways. Care pathway redesign is an essential process that aims to improve the overall experience and outcomes for patients. By analyzing the current care pathways and

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Feedforward Surveys Focusing on Improving Future Patient Experiences

The Importance of Gathering Patient Feedback: Exploring the Value of Feedforward Surveys The healthcare industry is constantly evolving, with patient needs and expectations changing rapidly. In order to stay ahead and provide exceptional care, healthcare practices must actively seek feedback from their patients. Gathering patient feedback is an essential component in understanding their experiences, identifying

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Automated Check-Ins After Office Visits to Improve Satisfaction Scores

The Importance of Patient Satisfaction in Healthcare Practices Patient satisfaction is not merely a buzzword in the healthcare industry; it is an essential aspect that can greatly affect the success of healthcare practices. The overall experience patients have at a healthcare facility plays a crucial role in their decision to return, recommend the practice to

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Specialized Patient Advocate Roles for Personalized, Holistic Support

Understanding the Evolving Role of Patient Advocates in Healthcare Patient advocates play a crucial role in the ever-evolving landscape of healthcare. Traditionally, healthcare providers were solely responsible for delivering medical treatment to patients. However, as the healthcare system becomes more complex, the need for personalized support and guidance for patients has become increasingly apparent. Patient

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Co-Creating Future Patient Services Through Design-Thinking Exercises

The Role of Design-Thinking Exercises in Shaping Future Patient Services In today’s rapidly evolving healthcare landscape, it has become increasingly important for healthcare organizations to adopt innovative strategies to shape future patient services. One such strategy that has gained significant traction is the incorporation of design-thinking exercises. Design-thinking exercises enable healthcare organizations to gain a

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