mark.lamplugh

I’m Mark W. Lamplugh Jr., a visionary Chief Executive Officer, Board Member, and best-selling Author with over 25 years of experience driving significant revenue growth and optimizing ROI across the healthcare, wellness, and media industries. Throughout my career, I’ve consistently transformed underperforming operations into thriving ventures by building top-tier marketing organizations, implementing data-driven strategies, and leading transformational change. My empathetic, collaborative, and adaptable leadership style has allowed me to cultivate inclusive cultures of innovation, develop and retain top talent, and forge strong partnerships that fuel organizational success. Adept in executive leadership, strategic business planning, and brand and marketing strategy, I have a proven track record of boosting annual revenues—achieving up to $1.3B in oncology over three years and generating $360M in mental health initiatives. My approach combines strategic vision with hands-on execution, as evidenced by my success in launching innovative facilities, expanding services for addiction and mental health care, and enhancing organizational brand visibility. As author of “The AI Marketing Playbook,” I contribute thought leadership on the integration of artificial intelligence in marketing, a role that showcases my commitment to staying at the forefront of industry innovation. I also bring my insights and expertise to a broad audience as the host of cable tv & global streaming of "Street Level Marketing Show," while my writing has been featured in major publications such as Entrepreneur, Business.com, The Startup, and Kivo Daily. Whether I’m implementing targeted digital marketing campaigns that engage over a million individuals monthly or overseeing multi-million dollar budgets to maximize return on investment, I approach every challenge with a combination of strategic planning, creative problem-solving, and unwavering dedication. Above all, I am passionate about expanding access to high-quality addiction and mental health care through innovative solutions that drive both patient outcomes and organizational growth. Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness. Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others. One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com 23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com

Redesigning Waiting Rooms and Patient Areas for Better Experiences

Understanding the Importance of a Welcoming Environment for Patients Creating a welcoming environment for patients is essential in today’s healthcare industry. It goes beyond just providing quality medical care; it is about ensuring that patients feel comfortable, supported, and valued throughout their healthcare journey. A welcoming environment not only contributes to patient satisfaction but also […]

Redesigning Waiting Rooms and Patient Areas for Better Experiences Read More »

Patient Loyalty and Retention Best Practices for Healthcare Providers

Understanding Patient Needs: Strategies for delivering personalized care In today’s healthcare landscape, patient needs are evolving, calling for strategies that prioritize personalized care. Providing tailored healthcare experiences not only demonstrates a commitment to patient satisfaction but also fosters trust and loyalty. To achieve this, healthcare providers must first understand the unique needs and expectations of

Patient Loyalty and Retention Best Practices for Healthcare Providers Read More »

Improving Hospital Discharge Outcomes Through Ongoing Patient Outreach

The Importance of Effective Communication During Hospital Discharge Effective communication during hospital discharge is crucial for ensuring a seamless transition for patients from the hospital to their homes or other healthcare settings. Clear and concise communication between healthcare providers, patients, and their caregivers can help prevent misunderstandings and reduce the risk of adverse events. One

Improving Hospital Discharge Outcomes Through Ongoing Patient Outreach Read More »

Leveraging Awards, Ratings and Reviews in Healthcare Reputation Management

The Importance of Recognition and Feedback in Healthcare Reputation Management Recognition and feedback play a vital role in healthcare reputation management, especially when it comes to marketing healthcare practices. In today’s competitive landscape, establishing credibility is paramount for attracting patients and fostering patient growth. Accolades and recognition serve as powerful tools in showcasing the quality

Leveraging Awards, Ratings and Reviews in Healthcare Reputation Management Read More »

Optimizing Your Healthcare Website for User Experience and Credibility

Heading 1: The Importance of User Experience and Credibility in Healthcare Websites In today’s digital age, having a strong online presence is crucial for healthcare practices to thrive. As patients increasingly rely on the internet for information and guidance, the user experience and credibility of healthcare websites play a pivotal role in attracting and retaining

Optimizing Your Healthcare Website for User Experience and Credibility Read More »

The Importance of Empathetic Design in Healthcare Communications

The Role of Empathy in Healthcare Communications Empathy plays a crucial role in healthcare communications, especially when it comes to patient care and satisfaction. By developing a deep understanding of patients’ needs, concerns, and emotions, healthcare providers can establish a strong rapport, trust, and connection with their patients. This not only leads to improved patient

The Importance of Empathetic Design in Healthcare Communications Read More »

Healthcare CRM Adoption for Improved Patient Lifecycle Management

The Importance of Patient Lifecycle Management in Healthcare In today’s rapidly evolving healthcare landscape, patient lifecycle management has emerged as a key component for ensuring the success and growth of healthcare practices. This holistic approach encompasses various stages of a patient’s journey, from the very first point of contact to post-treatment follow-ups. By effectively managing

Healthcare CRM Adoption for Improved Patient Lifecycle Management Read More »

Using Patient Experience Data to Drive Business Decisions in Healthcare

The Importance of Patient Experience Data in Healthcare Decision-Making Patient experience data plays a crucial role in healthcare decision-making as it provides valuable insights into the quality of care and services being provided. This data, which includes feedback from patients about their interactions with healthcare providers and their overall experience, helps inform healthcare organizations on

Using Patient Experience Data to Drive Business Decisions in Healthcare Read More »

The Power of Word-of-Mouth: Optimizing Referral Marketing Channels

Understanding the Impact of Word-of-Mouth Marketing When it comes to marketing healthcare practices, word-of-mouth marketing can have a significant impact. This form of marketing relies on the power of personal recommendations and referrals from satisfied patients to attract new patients. In the healthcare industry, where trust and credibility are paramount, word-of-mouth marketing can be particularly

The Power of Word-of-Mouth: Optimizing Referral Marketing Channels Read More »

Offering Patient Memberships and Concierge Services For VIP Treatment

The Value of Personalized Healthcare Experiences In today’s healthcare landscape, personalized experiences are no longer a luxury, but rather a necessity. Patients are looking for healthcare providers who can offer them tailored care and individualized treatment plans. By providing personalized healthcare experiences, medical practices can not only meet the unique needs of each patient, but

Offering Patient Memberships and Concierge Services For VIP Treatment Read More »