mark.lamplugh

I’m Mark W. Lamplugh Jr., a visionary Chief Executive Officer, Board Member, and best-selling Author with over 25 years of experience driving significant revenue growth and optimizing ROI across the healthcare, wellness, and media industries. Throughout my career, I’ve consistently transformed underperforming operations into thriving ventures by building top-tier marketing organizations, implementing data-driven strategies, and leading transformational change. My empathetic, collaborative, and adaptable leadership style has allowed me to cultivate inclusive cultures of innovation, develop and retain top talent, and forge strong partnerships that fuel organizational success. Adept in executive leadership, strategic business planning, and brand and marketing strategy, I have a proven track record of boosting annual revenues—achieving up to $1.3B in oncology over three years and generating $360M in mental health initiatives. My approach combines strategic vision with hands-on execution, as evidenced by my success in launching innovative facilities, expanding services for addiction and mental health care, and enhancing organizational brand visibility. As author of “The AI Marketing Playbook,” I contribute thought leadership on the integration of artificial intelligence in marketing, a role that showcases my commitment to staying at the forefront of industry innovation. I also bring my insights and expertise to a broad audience as the host of cable tv & global streaming of "Street Level Marketing Show," while my writing has been featured in major publications such as Entrepreneur, Business.com, The Startup, and Kivo Daily. Whether I’m implementing targeted digital marketing campaigns that engage over a million individuals monthly or overseeing multi-million dollar budgets to maximize return on investment, I approach every challenge with a combination of strategic planning, creative problem-solving, and unwavering dedication. Above all, I am passionate about expanding access to high-quality addiction and mental health care through innovative solutions that drive both patient outcomes and organizational growth. Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness. Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others. One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com 23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com

Omnichannel Patient Outreach Throughout Care Cycle for Loyalty

The Importance of Seamless Communication in Healthcare In today’s fast-paced healthcare landscape, seamless communication has become more crucial than ever before. It plays a vital role in ensuring optimal patient care and satisfaction. Efficient communication helps healthcare providers streamline their processes, improve patient outcomes, and enhance patient experience. When healthcare teams communicate seamlessly, they can […]

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Validating Patient Health Knowledge for More Effective Care Teams

The Importance of Accurate Patient Health Knowledge in Optimizing Care Teams Accurate patient health knowledge plays a crucial role in optimizing care teams and improving patient outcomes. When care providers have access to accurate information about a patient’s medical history, current conditions, and treatment plans, they can make informed decisions and provide personalized care. This

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Concierge Medicine and Memberships for Enhanced Patient Services

The Benefits of Personalized Healthcare Services Personalized healthcare services have become increasingly popular in recent years, as more and more individuals seek quality and individualized care. One of the key benefits of personalized healthcare services is the ability to tailor treatment plans to meet the specific needs and preferences of each patient. This approach takes

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Patient Health Coaching for Better Self-Management & Outcomes

I. The Importance of Patient Health Coaching in Healthcare Patient health coaching plays a crucial role in modern healthcare practices. With the rising focus on patient-centered care and the increasing prevalence of chronic diseases, it has become imperative to engage patients actively in managing and improving their own health. Health coaching provides a structured and

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Co-Designing Future Healthcare Services with Patient Input

The Importance of Including Patients in the Design of Future Healthcare Services Patient involvement in the design of future healthcare services is of utmost importance. By including patients in the design process, healthcare providers are able to gain valuable insights and perspectives that can greatly enhance the quality of care provided. When patients are actively

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Multichannel Patient Appointment Reminders to Reduce No-Shows

The Importance of Communication in Healthcare Effective communication is a cornerstone of providing high-quality healthcare services to patients. Clear and open lines of communication between healthcare professionals and patients are crucial in ensuring that all parties involved have a thorough understanding of medical conditions, treatment plans, and expectations. In addition to delivering accurate and timely

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Using Patient Journey Mapping to Redesign Care for “Aha” Moments

Understanding the Importance of Patient Journey Mapping in Healthcare Redesign Patient journey mapping is a crucial tool in healthcare redesign, and its importance cannot be understated. By mapping out the various touchpoints that patients encounter during their healthcare experience, healthcare organizations can gain valuable insights into the strengths and weaknesses of their current processes. This

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Feedforward Surveys with Current Patients to Improve Future Experiences

The Importance of Gathering Patient Feedback for Healthcare Practices Patient feedback plays a crucial role in healthcare practices. It provides valuable insights into the patient experience, allowing healthcare professionals to identify areas for improvement and enhance the quality of care they provide. Gathering patient feedback not only helps in delivering better patient experiences but also

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Ongoing Patient Outreach After Hospital Discharge for Better Outcomes

The Importance of Continuity of Care: Enhancing Patient Outcomes Post-Hospital Discharge Continuity of care plays a crucial role in ensuring positive patient outcomes following hospital discharge. When patients transition from the hospital back to their homes or other care settings, it is essential for their healthcare providers to maintain a seamless connection. This continuity of

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Effective Healthcare Customer Relationship Management Adoption

The Role of Customer Relationship Management in Healthcare In the realm of healthcare, patient care goes beyond medical treatments and procedures. It extends to the overall experience a patient has with the healthcare provider, including their interactions, satisfaction, and loyalty. This is where Customer Relationship Management (CRM) comes into play. CRM in healthcare is an

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