mark.lamplugh

I’m Mark W. Lamplugh Jr., a visionary Chief Executive Officer, Board Member, and best-selling Author with over 25 years of experience driving significant revenue growth and optimizing ROI across the healthcare, wellness, and media industries. Throughout my career, I’ve consistently transformed underperforming operations into thriving ventures by building top-tier marketing organizations, implementing data-driven strategies, and leading transformational change. My empathetic, collaborative, and adaptable leadership style has allowed me to cultivate inclusive cultures of innovation, develop and retain top talent, and forge strong partnerships that fuel organizational success. Adept in executive leadership, strategic business planning, and brand and marketing strategy, I have a proven track record of boosting annual revenues—achieving up to $1.3B in oncology over three years and generating $360M in mental health initiatives. My approach combines strategic vision with hands-on execution, as evidenced by my success in launching innovative facilities, expanding services for addiction and mental health care, and enhancing organizational brand visibility. As author of “The AI Marketing Playbook,” I contribute thought leadership on the integration of artificial intelligence in marketing, a role that showcases my commitment to staying at the forefront of industry innovation. I also bring my insights and expertise to a broad audience as the host of cable tv & global streaming of "Street Level Marketing Show," while my writing has been featured in major publications such as Entrepreneur, Business.com, The Startup, and Kivo Daily. Whether I’m implementing targeted digital marketing campaigns that engage over a million individuals monthly or overseeing multi-million dollar budgets to maximize return on investment, I approach every challenge with a combination of strategic planning, creative problem-solving, and unwavering dedication. Above all, I am passionate about expanding access to high-quality addiction and mental health care through innovative solutions that drive both patient outcomes and organizational growth. Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness. Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others. One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com 23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com

Effective Healthcare Customer Relationship Management Adoption

The Role of Customer Relationship Management in Healthcare In the realm of healthcare, patient care goes beyond medical treatments and procedures. It extends to the overall experience a patient has with the healthcare provider, including their interactions, satisfaction, and loyalty. This is where Customer Relationship Management (CRM) comes into play. CRM in healthcare is an […]

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Maximizing Ratings and Reviews for Improved Visibility and Reputation

The Power of Ratings and Reviews in Boosting Visibility and Reputation With the rapidly evolving digital landscape, the power of ratings and reviews cannot be underestimated in boosting visibility and reputation for healthcare practices. In today’s connected world, potential patients heavily rely on online reviews and ratings to make informed decisions about their healthcare choices.

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Optimizing Intake Practices for Improved Health Literacy and Outcomes

Understanding the Importance of Intake Practices in Healthcare Intake practices play a crucial role in the healthcare industry, as they serve as the initial point of contact between patients and healthcare providers. The importance of an effective intake process cannot be overstated, as it sets the foundation for the entire patient care journey. From the

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Developing Specialized Patient Advocate Roles for Ongoing Support

I. The Importance of Specialized Patient Advocates for Ongoing Support In healthcare settings, patients often face complex and challenging situations that require ongoing support. This is where specialized patient advocates play a crucial role. These advocates are dedicated professionals who are trained to navigate and advocate for patients through the healthcare system. Their main objective

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Using Patient Experience Scores to Inform Business Decisions

The Impact of Patient Experience on Business Growth Patient experience plays a crucial role in the growth and success of a healthcare business. When patients have positive experiences, they are more likely to return for future services and recommend the practice to friends and family. Word-of-mouth referrals have always been powerful, but in today’s digital

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Healthcare Website Optimization for User Experience and Credibility

The Importance of Healthcare Website Optimization for User Experience and Credibility Healthcare website optimization plays a crucial role in enhancing user experience and building credibility. With the internet becoming the go-to source for medical information, it is essential for healthcare organizations to have a well-optimized website that meets the expectations of users. A website that

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Building Multidisciplinary Cross-Referral Networks to Expand Patient Access

The Importance of Collaboration in Healthcare Collaboration in healthcare is vital for the success of healthcare practices and the overall well-being of patients. In today’s complex healthcare landscape, no single healthcare professional or organization can provide all the necessary services and expertise needed to effectively treat patients. By collaborating with other healthcare professionals, practices can

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Leveraging Digital Patient Engagement Channels for Ongoing Support

Importance of Digital Patient Engagement Channels in Healthcare Practices Digital patient engagement channels have become increasingly important in healthcare practices as they offer numerous benefits and opportunities for both patients and healthcare providers. These channels, which include websites, mobile apps, social media platforms, and remote monitoring tools, allow for effective communication, education, and support between

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Using Patient Co-Design Techniques to Enhance Healthcare Services

The Importance of Including Patients in the Design of Healthcare Services In the ever-evolving landscape of healthcare, a key principle that has gained significant attention is the inclusion of patients in the design of healthcare services. This fundamental concept recognizes that patients are not mere recipients of care, but active participants who possess invaluable insights

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Designing Aftercare Support Plans to Improve Patient Health Outcomes

The Importance of Aftercare Support Plans in Enhancing Patient Health Outcomes Aftercare support plans play a crucial role in enhancing patient health outcomes. These plans provide patients with the necessary resources, guidance, and encouragement they need to continue their journey of recovery after receiving medical treatment. By ensuring that patients have access to proper follow-up

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