VA Secretary James G. Collins testified before the House Veterans’ Affairs Committee, outlining his vision for the Department of Veterans Affairs (VA) and detailing plans to reduce its workforce by 83,000 employees.
Goals and Workforce Reduction
Collins stated that his goal is "to make the VA exactly what it should be – taking care of veterans in an efficient and effective manner." He emphasized that the focus will be on cutting payroll and human resources positions rather than critical roles such as doctors and nurses.
- Collins believes that increasing employee numbers has not improved performance; instead:
- Wait times have increased.
- Backlogs have worsened since 2011, despite adding 52,000 new full-time employees between 2021-2024.
Streamlining Operations
In addition to workforce reduction, Collins aims to cut red tape within the department to enhance operational efficiency. Under his leadership, the VA has successfully reduced its backlog of benefit claims and assessments by 21% for nearly nine million veterans.
Controversial Program Changes
During the hearing, Democrats questioned Collins about his decision to dismantle the Veterans Affairs Servicing Purchase Program (VASP), which had helped over 17,000 veterans avoid foreclosure but cost taxpayers $5.5 billion in loans.
- Rep. Derrick Van Orden (R-Wisconsin) is sponsoring legislation to replace VASP with a new Home Loan Reform Act. This act would:
- Allow private lenders access to data about military personnel who may struggle financially due to deployment-related income disruptions.
- Ensure that military personnel do not have to sign away their rights as borrowers.
Criticism and Acknowledgments
Ranking member Mark Takano (D-California) criticized Collins for using fear tactics against public servants at the VA during financially challenging times, partly caused by former President Donald Trump’s trade policies. However, Takano acknowledged some positive steps taken recently, such as rescinding diversity initiatives within certain divisions of the agency.
Conclusion
The hearing highlighted ongoing concerns about how best to support veterans through various programs while ensuring fiscal responsibility within government agencies like the VA.

I’m Mark W. Lamplugh Jr., a visionary Chief Executive Officer, Board Member, and best-selling Author with over 25 years of experience driving significant revenue growth and optimizing ROI across the healthcare, wellness, and media industries. Throughout my career, I’ve consistently transformed underperforming operations into thriving ventures by building top-tier marketing organizations, implementing data-driven strategies, and leading transformational change. My empathetic, collaborative, and adaptable leadership style has allowed me to cultivate inclusive cultures of innovation, develop and retain top talent, and forge strong partnerships that fuel organizational success.
Adept in executive leadership, strategic business planning, and brand and marketing strategy, I have a proven track record of boosting annual revenues—achieving up to $1.3B in oncology over three years and generating $360M in mental health initiatives. My approach combines strategic vision with hands-on execution, as evidenced by my success in launching innovative facilities, expanding services for addiction and mental health care, and enhancing organizational brand visibility. As author of “The AI Marketing Playbook,” I contribute thought leadership on the integration of artificial intelligence in marketing, a role that showcases my commitment to staying at the forefront of industry innovation.
I also bring my insights and expertise to a broad audience as the host of cable tv & global streaming of “Street Level Marketing Show,” while my writing has been featured in major publications such as Entrepreneur, Business.com, The Startup, and Kivo Daily. Whether I’m implementing targeted digital marketing campaigns that engage over a million individuals monthly or overseeing multi-million dollar budgets to maximize return on investment, I approach every challenge with a combination of strategic planning, creative problem-solving, and unwavering dedication. Above all, I am passionate about expanding access to high-quality addiction and mental health care through innovative solutions that drive both patient outcomes and organizational growth.
Mark serves on the board of One World for Life, National Fire Heritage Center, and the Institute for Responder Wellness.
Mark (https://marklamplugh.com) is one of the top marketing executives in the United States and has revolutionized how companies reach potential clients thru influence, SEO, social, PR, and traditional marketing. His expertise in Marketing, Social Media, Digital Marketing, and Public Relations has generated millions of dollars in revenue for several national companies. Mark documents many of his techniques in his book “Beginners Guide to Social & Digital Media.” and “Marketing Playbook for Social Media,” which was named the top 100 social media marketing books of all time by Book Authority. He’s also a professional advocate for the behavioral and mental health of firefighters and other first responders. Marks articles have been published in Better Marketing, Startup Magazine, Social Media Today, Kivo Daily, Biz Catalyst 360, Fire Engineering, Firehouse Magazine, and several others.
One of his companies, niches, are marketing products and services to the public safety industry and their employees, specifically mental & behavioral health services. He can be reached for comment at ceo@influencemediasolutions.com
23,000 #1 Connections, 40,000,000 US B2B Contacts and 300,000,000 B2b/B2C email contacts as well as 1,000,000+ monthly social media reach. https://marklamplugh.com





















